Receipt Required is a UK podcast where we discuss our own customer experiences – the good, the bad and the unforgettable. Some stories are frustrating. Some are funny. Some are unbelievable. We want your contributions!
Not another podcast?
Hold your judgement!
Receipt Required is a real podcast about real customer experiences.
We never name and shame. This is about how we feel, not who caused it.
The format
How does it work?
We draw on our own experiences, comments we’ve overheard, things in the news and a listener section where a few of your emails will be shared each week.
Tell us about a situation that didn’t go well. It can be big or small, funny or tragic, or maybe just a simple thing that has just bugged you ever since.
Bonus points if it was an awkward interaction. We love those!
Email us
We read all emails! Please complete the form to submit your story – you can remain anonymous
Follow us
DM us with details of your experiences. Links to our socials at the bottom of this page
Join the podcast
If you are happy to be contacted, let us know. We will pick some people to tell their stories on air
Want to know more about customer experience?
There is a wealth of CX information online and lots of courses. However, there is not a lot of beginner information out there. Check out our Skool community, our paid resources and our freebies!